Shipping policy

In order for us to offer the best and most competitive prices for our customers, we have the following shipping terms and conditions:

Orders taken on Saturday and Sunday will not be processed until Monday morning. We strive to fit all your purchased contents into one box in a neat and secure fashion to ensure your item arrives in perfect condition at the best value.

Please be mindful of the tracking number that we provided. At the time of fulfillment of your order, a tracking number is sent to the e-mail you provided.

Orders are shipped on a first-come-first-serve basis. If you need your order expedited please request to do so by phone or email.

 Orders are not typically shipped on Sundays or Saturdays unless a prior arrangement was made. 

We reserve the right to change or modify your shipping selection. This may be done to better meet the requirements of the items desired, allow for a more expedited shipping option, to better protect the shipping contents, or to better meet the incurred shipping charges.

We reserve the right to bill for shipping charges in the case of a shipping quote error or if an invalid shipping option was selected at the check-out.

Your order may be held until the shipping charges are paid and processed.

Any damage incurred to any items must be reported back to La Candle Bar & Co  within 7 days of when the order was was received in order to be eligible for any replacement items or refunds.